Things that make them upset . . . . Part 3

Not being ready for a call. Here's the situation....... You schedule phone calls just like appointments. You usually schedule them, on average, a week or so out. You also have to communicate with the other person to even schedule the phone call with them. 50 % of the time, THEY are requesting the call. Right? Yes, right - but somewhere, somehow, people schedule these calls and then come totally unprepared. Didn't we learn sometime around the age of 13 how to do summaries, talking points, etc? Will someone please explain why this arrogance is seemingly increasing?

It's real simple. Your hand and a writing instrument. Well, you do have to have a BRAIN to write something important down to talk about, maybe that is the problem. If you don't have the brain then use the hand and writing instrument to STAB yourself. It would save time. Anyway, we are still allowed to use writing instruments and this stuff called paper this day and age. Time is money. If you are going to use someone else's time (that is money) then at least just use the writing instrument to sign a check.

K.P.