The Power of Running Late
Why is it that people constantly run late to scheduled calls? Do they think that you have nothing else to do? Do they think that they are more important than you are? Do they think that their time is more valuable than yours? I am starting to think yes to all. Situation - there is a call that really needs to be done today. You dial in, on time, and you have already been waiting 10 minutes. While you are waiting, you have to listen to the worst "on hold" music ever. You then get an email. This email usually goes something like this. " I apologize, I am running late. Can we move the call back a half an hour?" First of all, did they not realize 5 minutes before the scheduled call that they were running late? They could have let you know before you even dialed in. This happening once or twice is fine. It then becomes extremely rude. It affects the scheduling for the rest of the day. Yes, you can always say no you can't just "move the time", that you're going to have to reschedule but guess what - they aren't "available" any other times soon. The power of running late is obviously a strong one. They have you by the... anyway, if of any importance, and I believe that they know it. Knowing it is what made them feel that it was okay to run late for the call in the first place. Yes, things happen. Yes, things can change. I am just venting today.
:-)
K.P.
:-)
K.P.
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